You do you, we do I.T.
Managed IT
A clear, predictable IT strategy and expert support, aligned perfectly with your business goals.
Free Network Assessment
Our assessment will uncover security vulnerabilities, review back-ups and identify any network issues that may result in slow systems and costly downtime.
Infrastructure Management
We remotely and proactively monitor your IT assets, including workstations, laptops, servers, and network equipment such as firewalls and routers.
Automated scheduled maintenance keeps your devices safe, secure, and working smoothly.
When a problem occurs, our automated remediation systems fix the problem, or an alert is generated to escalate the problem to a member of our team.
Cybersecurity
We use state-of-the-art patch management tools so your business will stay up to date with the latest features, functionality, security and capabilities offered by application and operating system vendors. This results in improved employee productivity, security and compliance as well as reduced downtime.
Strong security starts with a malware-free device. We combine two powerful antivirus technologies into one lightning-fast scanner, allowing the detection of more viruses and malware in less time.
Layered cloud-based email protection to defend organizations from malware and phishing websites in real-time and, at the same time, dynamically learning their mailbox and communication habits to protect users more efficiently in the future.
Set your company up with our advanced platform that provides attack simulation and phishing awareness training, and continuously assesses individual employee behavior and skillsets through short simulated phishing scenarios.
Productivity Tools
Integrated voice, video and web solutions designed to support digital transformation and improve team productivity.
Applications stored and easily accessible to you and your team members on one virtual platform.
Cloud productivity allows users be more productive from virtually anywhere through the internet, saving businesses time and money.
User Support
Every covered user in your business has unlimited access to County Micro’s help desk to assist with any device covered by our services.
Our standard level of help desk is available during business hours (8am to 6pm, Monday to Friday, excluding holidays).
If you are in need of extra support, we offer the option of 24×7 365-days a year help desk services, as well as a variety of service level agreements at an additional cost.
Virtual chief information officer (VCIO)
Your own County Micro dedicated virtual CIO (vCIO) is available to help align your IT strategy with your business goals. Your vCIO will work with you and your team to understand your operations and help you to better leverage technology to increase efficiency, reduce cost and improve business outcomes.
Your VCIO will help you:
- Formulate an effective IT strategy
- Optimize business procedures
- Identify technology trends
- Develop policies and procedures
check out our other services
We are open Monday-Friday, 8am to 5pm ET.
Visits to our office are by appointment only.
© 2023 County Micro Inc., All Rights Reserved
We service the whole of Maine and beyond. That includes Houlton, Presque Isle, Bangor, Portland and Augusta.